Terms of Service
DRAFT: needs legal review. This text has not been approved yet and is not in force.
Version: draft-2026-10. Last updated: [date of publication].
1. Who we are
DMARC Brief is provided by [Company legal name pending], [registered address pending]. Contact: [contact e-mail pending] ("we", "us").
2. Who can use the service
The service is for businesses and the people who manage e-mail and DNS for them. By creating an account you confirm that you are at least 18 years old and that you use the service for business purposes, on behalf of an organisation you are authorised to bind.
3. What the service does, and what it does not
We check the SPF, DKIM and DMARC records your domains publish, receive the DMARC aggregate reports that e-mail receivers send to the address you configure, and explain the results with suggested changes.
We do not send e-mail on your behalf and we do not control how Gmail, Yahoo, Microsoft or any other provider filters messages. We do not guarantee that your e-mail will reach the inbox. Suggestions are general guidance; you decide which DNS changes to make and you are responsible for your DNS.
4. Your account
You sign in with links sent to your e-mail address. Keep access to that mailbox secure. Only add domains that you or your client control.
5. Subscription, trial and payment
Paid plans are sold by Creem, our reseller and merchant of record, which processes payment, issues invoices and handles sales tax. Creem's own terms apply to the payment.
A free trial of 14 days may be offered. The subscription starts automatically when the trial ends unless you cancel before then.
Subscriptions renew automatically for the same period. The price shown before checkout is the price you pay, with any applicable sales tax or VAT shown at checkout.
6. Cancelling
You can cancel at any time from the Billing page in one step. You keep access until the end of the period already paid for. Refunds are described in the Refund Policy.
7. Acceptable use
Do not use the service to monitor domains you are not authorised to manage, to attack or overload our systems, to send us malicious files, or to break the law.
8. Your data
How we handle personal data is described in the Privacy Policy. For the data contained in DMARC reports, we act as your processor under the Data Processing Agreement, which forms part of these terms. You can download or delete your data at any time from your Account page.
9. Availability and changes
We aim to keep the service available but do not promise uninterrupted operation. We may change the service; we will tell you by e-mail at least 30 days before any change to these terms or to the price that affects you, and you may cancel before it takes effect.
10. Liability
[To be completed after legal review: limitation of liability, exclusions and the maximum amount, compatible with the laws of the customer's country.]
11. Ending the agreement
You may delete your account at any time. We may suspend or close an account that breaks these terms, telling you why where the law allows.
12. Governing law
[To be completed after legal review: governing law, competent courts, and the mandatory rights of customers in the United Kingdom, the European Union and the United States.]
13. Contact
[Company legal name pending], [registered address pending]. Contact: [contact e-mail pending]